"Excellent MRI Dept Staff"

About: North Tyneside General Hospital

I had an MRI scan carried out on Sunday evening and to say I was extremely nervous is an understatement, as I suffer from very bad chlostrophobia. However, the patience, understanding and encouragement of the two Technicians who were looking after me was second to none. I can honestly say that had it not been for their high standard of patient care, I would never have been able to carry the appointment through. I really cannot praise them highly enough- my thanks once again to both of them.

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Responses

Response from North Tyneside General Hospital

Dear Ms King,

What a great review, I am delighted that our radiology team were of great comfort to you whilst you were having your scan. I understand how frightening it can be for some of our patients who need to come into hospital, it’s very reassuring to know that our team provided you such support. I will be sure to pass your review to those terrific members of staff.

All the best,

Annie

Annie Laverty – Director of Patient Experience

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