"Hurt foot"

About: Tewkesbury Hospital

I was rather disappointed with the MIU. I've been there 3 times with a foot injury that causes me excruciating pain and all times they have said its a sprained ankle or tendon. Not once was I offered an X-ray despite my pain. I wasn't offered crutches or had my foot supported by a bandage either. Just feel like my foot has been disregarded despite the pain. All 3 times I was told to take pain killers even though I informed the staff I can't as my body rejects them. Debating going to chelt a&e as over a week on I am still in pain. Very disappointed .

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Response from Tewkesbury Hospital

Many thanks for taking the time to share this feedback. I am sorry to hear about your recent experiences at Tewkesbury Community Hospital Minor Injury & Illness Unit - Would you be happy to get in touch with our service experience team so we can get a few more details and look into this for you? You can contact the team on 0300 421 8313 between 9am and 5pm, Monday to Friday or email: yourexperience@glos-care.nhs.uk

Best wishes,

The team at Gloucestershire Care Services NHS Trust

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