"Best possible experience I could have had"

About: Maidstone District General Hospital

I had a laparoscopy in the short stay surgical unit on Saturday 21st May. All of the staff I met were amazing, informative and caring. They were calming and reassuring and checked I was comfortable at all times, bringing tea and keeping both myself and my partner informed of what was happening throughout my time there . I was nervous about coming into hospital having never had a procedure before but I feel totally reassured that if I needed to come in again I would be completely looked after. Thank you so much!

Story from NHS Choices

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Response from Maidstone District General Hospital

Thank you for taking the time to leave such positive feedback about your recent procedure at Maidstone Hospital. We were delighted to learn that you found the staff so reassuring and professional and will certainly pass your thanks on to the Matron for the department to share with her staff. With kind regards, the PALS team

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