"Negative experience with the CFS clinic"

About: Queen's Hospital (Romford)

(as the patient),

The most depressing experience.

I waited 10 months for an appointment' did a journey that knocked me off my feet for nearly two weeks, was kept waiting over an hour and half, to have a 10 min appointment with a consultant that to me seemed to have no time or interest in me. I wasn't offered any services that I was led to believe I would have and to add further insult he wrote to my gp with incorrect facts and information that I had written before I went.

I always thought my 20 years with CFS would finish me off, but I believe it will actually be this experience.

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Response from Queen's Hospital

Thank you for your comment. I am sorry your expectations were not met regarding you treatment. If you would like to discuss your concerns further please contact the Patient Advice and Liaison Service office on 01708 435454, or by email PALS@bhrhospitals.nhs.uk.

Yours sincerely

Nadeem Moghal

Medical Director

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