"2 year old head laceration"

About: Frome Community Hospital

Whilst holidaying at Centre Parcs earlier this month, our son cut his head open. We were advised by Centre Parcs to visit your MIU, and what a positive experience it was!

We were booked in immediately on arrival, and before our son could begin to explore the toy corner we were called to see the nurse. The nurse thoroughly checked him over and glued his head quickly and efficiently whilst putting our son and us at ease. We were discharged within half an hour of arriving at the unit to continue our holiday.

Thank you for such a positive experience, during a stressful time for us all.

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Responses

Response from Frome Community Hospital

Hello

Thank you for taking the time to share your very positive experience of one of our minor injury units.

I hope that your son is well on the road to recovery, and I am so pleased to read that you were all able to continue your holiday at Centre Parcs.

The PALs service will share your lovely feedback with senior management who I am sure will be very happy to cascade to the whole team in Frome.

Once again, thank you sharing this with our Trust.

With kind regards

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