"Staff rude with bad attitude and no respect"
About: North Tyneside General Hospital North Tyneside General Hospital North Shields NE29 8NH
My partner rang 111 as his tooth had broken in two. He was told to go to rake lane and the accident walk in. When we it there the receptionist was rude and patronising and blunt, and said what do you want us to do about it? When my partner explained he was told to go there. The receptionist was like well we can't do anything for you in a patronising manner. Snotty and rude. Spoke to him like he was stupid.
My sister hurt her back a few months ago and went there and she had mentioned that they were rude to her and made her feel stupid and also said they couldn't do anything.
Probably the most pointless hospital. Don't know how it has 4 stars. There receptionists need to learn how to talk to people with respect. Serious attitude problem. Being on a front desk it is essential to be polite and friendly. In a hospital they should learn compassion and not talk to everyone like there stupid especially when they have been told to go to that hospital so it wasn't his fault.