"Very rude reception staff"
About: Burnley General Hospital Burnley General Hospital Burnley BB10 2PQ
Posted by Anonymous
being 6 weeks pregnant with severe nausea and mooting g for 2 days not being able to eat or drink was advised by midwife to attend urgent care centre as may be dehydrated and need admitting when checking in the reception was extremely rude when I explained my situation and told the receptionist that my midwife had told me to attend the receptionist actually laughed out loud and sarcastically replied "it's coz your pregnant" The receptionist made me feel stupid and like I was wasting people's time I was simply following the midwife said se to attend hospital I found the receptionist to be extremely unprofessional and rude there was no need for them to say anything let alone rude remarks!!!!! Cannot complain about the nurses very good care recieved just a rude abrupt receptionist who is clearly is wasted on that desk as they think they are more qualified than the actual nursing staff and can diagnose from the comfort of their desk!!!!