"I felt I was being rushed to finish my meal"

About: Manor Hospital / Trauma and orthopaedics

(as the patient),

How long are you allocated to eat a meal or drink a drink? I came into hospital and the staff seemed to be hanging about waiting for meals to be finished when they had only just been given out. But then a few days later staff were actually waiting outside the room blatantly waiting.

I can't rush meals as I have a swallowing problem and it was very off putting having this done. My family also said that the cafes on the ground floor were closed as they went out at 4 making it difficult for them to get hot food. Does everything stop at a weekend?

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Response from Manor Hospital

Thank you for your comments. I am sorry this was your experience. We would welcome the opportunity to discuss these matters with you. Please contact 01922 656463 and speak with the Patient Relations Team or email patientrelations@walsallhealthcare.nhs.uk

Please refer to NHS Choices if you do contact us so that we can log the matter appropriately.

Regards Garry Perry

Patient Relations Manager

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