"Absolutely inept - avoid !"

I've been waiting 5 months for important test results. Despite repeated phone calls I get no sense from them and they don't get back to me, if you possibly can, go elsewhere!

Story from NHS Choices

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Response from Loughborough Hospital

We are very sorry that you had a poor experience at Loughborough Hospital.

I have forwarded the details of your concern to the organisation in charge of Loughborough Hospital. If you would like to know how they are acting on your concerns please contact them at pils@uhl-tr.nhs.uk or by telephoning 08081788337.

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