"Nothing put praise"

About: Manchester Royal Infirmary

Three, not very serious medical issues meant that I have had to visit the hospital half a dozen times in the last few months. I have nothing but praise for all the staff were, without exception, polite, efficient and knowledgeable. I was seen very close to my appointment time and was amazed how little time I spent waiting. Thanks to all, you are doing a great job and I want you to know that you are appreciated. Thanks

Story from NHS Choices

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Responses

Response from Amy McCawley, Patient Experience Team, Central Manchester University Hospitals NHS Foundation Trust

Thank you for taking the time to post your kind comment on the NHS Choices Website. We were very pleased that you had a positive experience at the Manchester Royal Infirmary. We were particularly pleased that you found our staff to be polite, efficient and knowledgeable. It is always very good to receive feedback which highlights the hard work of our staff. We were also happy to know that you were seen in a timely manner. We will pass your feedback on to the Clinical Effectiveness Manager of the General Surgery Department so that it can be shared with the wider team.

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