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"Outstanding Care in MHDU/CCU at Wishaw General"

About: University Hospital Hairmyres / Cardiac Catherterisation University Hospital Wishaw / Cardiology (Ward 4)

(as a relative),

My Uncle was recently a patient in MHDU/CCU at Wishaw General Hospital following a heart attack. He had a complicated and difficult recovery and suffrered two further heart attacks which invloved two trips to the cath lab in Hairmyres during his admission. This was an extermely stressful and worrying time for the all the family. The care delivered by both the teams at cath lab and MHDU can only be described as outstanding. The nursing staff in MHDU in particular were absolutely excellent. The kindness and compassion they showed to my uncle and to our family was fantastic. Nothing was too much trouble. They are an incredibly hard working team and delivered a high stanadard of care in what appeared to be an extermely busy environment. As a family we cannot thank you enough for your kindness, care and professionalism.

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Responses

Response from Andy Pender, Senior Nurse, Emergency Medicine, University Hospital Wishaw, NHS Lanarkshire 7 years ago
Andy Pender
Senior Nurse, Emergency Medicine, University Hospital Wishaw,
NHS Lanarkshire
Submitted on 02/06/2016 at 13:29
Published on Care Opinion at 15:14


picture of Andy Pender

Dear ADM,

Thank you very much for getting in touch and for your comments in relation to the care and treatment your Uncle received whilst receiving treatment within MHDU at Wishaw General which must have been a very worrying time for him and the family.

It is always nice to get positive feedback and I will ensure this is shared with the team, who I know will be delighted for the lovely feedback.

I indeed hope that he is recovering well.

Thank you once again and Best Wishes

Andy

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