About: King's Mill Hospital

When my Doctor visited me at my home, then saying I needed to go into hospital, yes I became nervous of the unknown really. Once inside the department AnEYes the friendliness of the Staff, all that vanished. Each time a member came to me first a smile which honestly truly does help. They then gave me an update of each thing that would be happening to my following treatment. My nerves lifted and I was no longer scared about being admitted. However after xray and more blood 02 test I was allowed to go home. I was informed that I would have a Community Matron watching over me at home. I actually informed my love ones just how relaxed I was made to feel from the beginning to the end of my visit. So a massive thank you.to everyone. The only negative is I was informed a Community Matron would be in contact with me today but nothing. But that is not the hospital nor staff at fault

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Response from King's Mill Hospital

Please accept our sincere apologies for the delay in responding to your comment about care you received in the Emergency Department and thank you for taking the time to share your positive experience. We are pleased to hear your kind comments about your care.

Your feedback has been shared with the relevant staff and we all wish you well.

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