"Fantastic care at St Mary's"

About: St Mary's Hospital

This morning, I had a Cortisone Hip Injection procedure done at St Mary's Day Surgery Unit.

I would like to thank the doctor and their team for their excellent care. In particular the doctor (of course) and the Surgeon who performed the procedure, my one to one Nurses who were both so sympathetic and caring in being either side of me in Theatre. Although the procedure was painful, their reassurance made all the difference, as did the sense of humour of all the staff in theatre ! !

Although of course the hospital is extremely busy, nothing was too much trouble for the nurse when I returned to the side ward and the tea and toast was very welcome. I was kept in for about 3 hrs until I was deemed fit enough to leave with frequent check ups throughout.

Thank you all once again for the great job that you do.

Jackie Downer xx

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from St Mary's Hospital

Dear Ms Downer

Thank you so much for this valuable positive feedback, I have sent this to the relevant clinical teams, and I am sure that they will join me in wishing you a speedy recovery. It is great to read that the staff were sympathetic, caring and made your experience a positive one.

  • {{helpful}} of {{total()}} people think this response is helpful