"I liked the actual appointment, ..."
About: Royal Lancaster Infirmary Royal Lancaster Infirmary Lancaster LA1 4RP
What I liked
I liked the actual appointment, the nurse and doctor where nice
What could be improved
I was moved into a packed waiting room where I waited over 1 and a half hours for my appointment. I then felt as though I was rushed. The doctor marked the form he was filling in as a decision was made and treatment was given because he said that he was going to give me a blood test and then write to me or my doctor with the results. It was 4 weeks today my appointment and I still have nothing! I am trying for a child and I am not feeling good about the wait, when I spoke to the Dr's secatary last week she said that he had been away on holiday and that he would review my blood in the next few days and a letter will be sent! ! This has not happened! I was passed onto the choose and book service by my doctor so that the appointment would be quicker! I would rather call it Choose and Hope service as Lancaster is not connected to my doctors in Garstang so they cannot see anything. I think that this should be explained. over 4 weeks for blood results should not happen. my father in law works on the pathology department in Preston and I know blood results should take a week at the longest!!!!