"Endoscopy unit - endoscope procedure"

About: Torbay Hospital

Just like to say a big thank you to the team that carried out this procedure today. The appointment was brought foreward a month when I was looking at ten weeks just to get an assessment prior to the endoscopic examination. I really wanted a general but agreed to a

local anaesthetic (I had problems with this when I had an examination three years ago.)

From the nursing staff to the consultant that did the procedure I was treated with dignity and compassion that I can only describe as exceptional, and had a full explanation of the procedure and results during my 1 hour stay. Waiting time approximately 10 minutes which again is exceptional.

The NHS should be proud of the quality of service at this hospital - it is not a comfortable procedure but In my case was carried out to the best that I could have hoped for.

In and out in an hour - what more can I say but Thank you again.

Pete

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Responses

Response from Torbay Hospital

Dear Patient

Thank you for your kind comments.

We are really pleased that the care and treatment you received reached the high standards we constantly strive to achieve.

Kind regards

Patient Services

Torbay and South Devon NHS Foundation Trust

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