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I attended the Endoscopy unit on the 17/05/2016

Story from nhs.uk

"I attended the Endoscopy unit on the 17/05/2016"

About: Wycombe Hospital

I attended the unit for a colostomy I found all of the support staff very friendly helpful and informative at every stage of the procedure the Doctor and team were marvelous,efficient and constantly asking about my well being, when the procedure was completed,and after my rest period i was given a detailed summary of what had taken place and informed that no further investigations were necessary I was then accompanied by a Nurse to the main waiting area to where my Wife was waiting for me .I wont comment on the lack of a a decent waiting area as I know you already have this in hand.suffice to say you make a traumatic experience as comfortable as possible and I thank you for it

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Responses

Response from Buckinghamshire Healthcare NHS Trust 7 years ago
Buckinghamshire Healthcare NHS Trust

Submitted on 20/05/2016 at 14:33
Published on Care Opinion at 16:39

Dear I p duncan

Thank you for sharing your experience of our services at the Endoscopy Unit at Wycombe Hospital, when you attended on 17/05/2016.

It is lovely to learn that you felt that all the support staff, nurses and doctors were very friendly, helpful, and informative at every stage of the procedure.

Buckinghamshire Healthcare staff strive to put our patients first and to ensure they are offered safe and compassionate care and is always rewarding to receive such feedback. Especially to hear of how well, staff across our services have worked together to ensure our patients are treated with compassion, dignity and respect.

We will ensure that your compliment is passed on to the team involved with your treament and care.

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