"i was disgusted with practices ..."

About: Royal Stoke University Hospital

(as a relative),

What could be improved

i was disgusted with practices that i seen whilst visiting a service user of mine in the Majors Department, i witnessed a cleaner putting a mop into a handwashing sink wetting the mop under the tap to clean the floor, also the toilet according to the sheet on the wall hadnt been cleaned for 4 days - the toilet bowl was covered in feaces there was dried urine stains on the floor and the extractor fan was thick with dust, it makes you wonder why our hospital has so many infections ?

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