"Mental health and Dementia care"

About: City Hospital campus

(as a relative),

St Francis city hospital complex. there has been denial by admin staff that urgent referral letters faxed from GP s never arrived and extremely long waiting times for these appointents even though they are classed as urgent by the GP, I thihnk this is mainly due to part time medical staff including doctors all due to lack of funding this situation has been going on for an extremely long time and is leading to much distress

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Response from Nottingham University Hospitals NHS Trust

Thank you for getting in touch. I’m sorry you’ve experienced delays with your appointment. The St Francis Unit on our City Hospital Campus is managed by Nottinghamshire Healthcare NHS Foundation Trust (which is a separate organisation). You can contact them at PALS@nottshc.nhs.uk. We will also forward your concern to them so that they can reply to you directly.

Kind regards,

Sarah Kennedy.

Patient experience officer.

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