"length of time to wait on results for possible cancer"

About: Ayr Hospital / X-rays and Scans

(as the patient),

Diagnosed with a shadow in upper right lobe of lung which was said to be scarring of tb several years ago, since then I mostly just suffers from bad back but end of 2015 was diagnosed with hernia, then in start of 2016 dignosed with varicocele, and a possible unsinister tumour in right testicle, from this I had an xray of chest and found that the shadow on lung had grown so had more scans, xrays, varicocele embolisation, ct scan, pet ct scan and it has now been a while since these tests began, which if there is a possibility that someone has cancer then I don't think results should take this length of time because if I was in a & e I think I would get results straight away and not have to worry myself sick about if I have or not I have cancer

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran

picture of Eunice Goodwin

Dear Ayr 1979,

Oh dear, you do seem to have gone through the mill. It is so understandable that you wish to know if you have a cancer diagnosis as soon as possible, if not immediately. Unfortunately, sometimes it is not so easy to establish exactly what is going on and it may be the case in this instance with you. I wonder, do you have an upcoming appointment to get the result of the recent tests? If you would like to talk about this long route to your diagnosis and feel there is a remaining issue, I can arrange for a meeting with a senior member of staff. If you wish to contact me you can email eunice.goodwin@aapct.scot.nhs.uk on 01563 826222.

I do hope you get your results soon and that it is not a bad diagnosis.

Kind regards,

Eunice

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Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran

picture of Eunice Goodwin

Dear Ayr 1979,

Thank you for being in touch (off-line). I think we have managed to clarify the process and the situation for you in the last few emails shared. I am glad you will get your results very shortly and I do sincerely hope they are good results.

One thing I am not sure about is why the results are posted from Glasgow by snail mail and not electronically. Perhaps in time.

Once again, I am sorry you had a fraught time. If there is anything further I can help with, please do not hesitated to contact me.

Best wishes,

Eunice

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Update posted by Ayr 1979 (the patient)

I would like to thank Eunice Goodwin for her help in sorting this matter out and also like to thank Dr Guhan and his secretary for helping in this matter as well as all nhs staff who have dealt with me

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran

picture of Eunice Goodwin

Thank you so much Ayr 1979 and I will pass this on to Dr Guhan and his secretary. Good luck with the next step.

Take care,

Eunice

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