"First class attention"

About: Gateshead Health NHS Foundation Trust

I was admitted to Ward 4 on Monday 9 May with lung problems.

Throughout my 4-day stay I was treat with the utmost respect and kindness by all staff at every level.

As my bed was situated near the nurses' station, I was able to observe how very busy they were and how they coped calmly and professionally.

I was kept informed about treatments and results, and had all my questions answered fully.

Well done Ward 4 - keep up the good work!

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Response from Gateshead Health NHS Foundation Trust

Our staff take great pride in patient care and are always delighted to read such positive experiences from people visiting our hospital. Thanks for taking the time to feedback and we hope you feel better soon.

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