"Excellent Service."

I visited Yate MIU on Staurday morning following an accident that had badly cut my lip the previous evening.

I was greeted at the front desk by a courteous member of staff who took my details and asked me to take a seat in the waiting room.

Within 15 minutes I had been seen by another member of staff who took the details of my accident and explained that a nurse would be with me soon.

I went back to the waiting room.

Around another 15 minutes later I was seen by the matron who was extremely pleasant.

They stitched me up and prescribed me some antibiotics which I could easily get from the Boots pharmacy in site.

Within an hour and a half I was back home in Downend.

Thank you very much for the kind and speedy service you provided me.

Story from NHS Choices

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Responses

Response from Yate Health Centre

Thank you for your kind comments - the staff who assisted you work for Sirona Health Care and I am sure they will respond shortly.

Kind regards - Steve Sykes

Advice and Complaints Team

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