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Pain Management

Story from nhs.uk

"Pain Management"

About: Bishop Auckland Hospital

Always feel happy when leaving BH that the doctors and staff have done asu h as possible to help me with my problems, The only downside is the number of times my appointments are cancelled and changed sometimes waiting months for a new appointment especially in the pain management department.

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Responses

Response from Bishop Auckland Hospital 7 years ago
Bishop Auckland Hospital

Submitted on 20/05/2016 at 11:54
Published on nhs.uk on 21/05/2016 at 02:30

Dear Stephen

Thank you for providing feedback on your experience of Pain Management at Bishop Auckland Hospital.

I am very pleased to hear that you had a positive experience and that you are happy with the care you received.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the Service Manager to pass onto the staff on your behalf.

I know they will be encouraged by your positive comments.

I am sure they will also taken on board the comments you have made about your appointments being cancelled and the lengthy wait for a new appointment.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

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