About: Benfield Park Healthcare & Diagnostic Centre Benfield Park Healthcare & Diagnostic Centre Newcastle Upon Tyne NE6 4QD
What I liked
What could be improved
Everything.Firstly, i find the whole treatement of the patients, a complete disgrace, the fact that the patients seem almost forced to stay in their chairs for hours on end. Just the other day, my grandma was in tears because of the way she felt she was being treated, she sat in her chair from 6:30 am (which i find terrible to begin with,the idea of how early they seem to wake the patients up) until 1pm, which as you can imagine for an old women, that must have been very uncomfortable for her.Eventually, the day shift nurse came in and helped her into bed, if I'm honest i would go as far to say that the night shift nurse, who left her in her chair, was more concerned about finishing their shift, rather than ensuring the care and welfare of my grandma.
Secondly, i find the quality of entertainement for the patients highly unsatisfying, they have one television in my grandmas ward, in the top corner where 50% of the ward cant see it.
I'd also like to comment on the appearance of the hospital, I found my initial thoughts of the building, were very negative, in my opinion, it is very grim, and unpleasent. The whole place just screams RUN! Most of the staff dont help my negative impression given off from the building itself as i believe some of them also have a negative,half-hearted aproach to their work.
My grandma was meant to be getting better in here "rehabilitated" was a word they used frequently,i am yet to see such act being displayed.
I hope this comment is helpfull.