"nothing until Pals got involved, ..."

What I liked

nothing until Pals got involved, once they were involved everything could not have been better

What could be improved

Attitudes! most of the HCA's could not care less about the clients. Everything from brazen attitude to the kissing of teeth. Most are lazy or so laid back and slow in danger of falling over backwards, you get the odd one or two that seam to do the work of several others and who's bedside manner is excellent, sadly let down by everything else. Even a lot of the nurses are lazy and have zero bedside manner. I could never be an in patient at this hospital, even if my life depended on it.

Disabled parking is way too inadequate and nobody appears to enforce when non badge holders use them

Anything else?

Doubtful anything will change, this is the sad state of world we now live in.