"Efficient, courteous, professional staff"

About: Ayr Hospital / Ophthalmology

(as the patient),

My optician noticed an irregularity in my right eye that needed medical attention, and he arranged for an appointment within 24 hours...The receptionist, staff nurse Anne, Nurse Michaela, and Dr Chee provided professional service with efficiency and courtesy

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran

picture of Eunice Goodwin

Dear WFS TROON,

Wow, well that is service. I will make sure the team, particularly the receptionist, staff nurse Anne, Nurse Michaela, and Dr Chee are personally made aware of this. Unfortunately, I can't pass this to your optician who contributed to the speed of your service.

Thank you so much for sharing this with us and I hope all is well with your eyes.

Take care,

Eunice
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