"Nightmare to ring up !"

About: Tameside General Hospital

I went to the dermatologists in January they prescribed me cream and sent me on my way , the person I seen didn't have the bests English and couldn't really understand me , the cream made things worst and so I tried to ring up and get in touch but they never answer the phone ever!! I've rang every day for last 3 weeks , so now I'm waiting (hoping !) my follow up in 3 months comes through soon I've ask doctor and the doctor told me to be patient , this is the longest 3 month ever ! There should be a contact number or even a email to contact them instead I'm stuck waiting that one day the appointment letter comes through ??

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Tameside and Glossop Integrated Care NHS Foundation Trust

We are very sorry you have had cause to raise this concern.

If you would like us to investigate your concern please contact the PALs and Complaints team on 0161 922 4466 or email palsandcomplaints@tgh.nhs.uk with specific details.