"Just help and information"
I have a family member who is in the hospital and since the norovirus outbreak I have not been allowed to visit. I do understand how serious this is but this is extreme when this has been going on for 11 days.
When I have tried to contact the ward I have to keep asking as nobody seems to pick up the telephone, when I do get through the answer is just fine! I have asked to speak to a dr as to what is going on and I am constantly told to ring back because they are doing their rounds?
So all in all I think it's a very bad show?
Is this the way to treat patients or family members that just want to get their loved ones home or at least to be able to visit them? And please do not tell me to contact PALS because I want contact with a dr