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Unhelpful - hearing no better!

Story from nhs.uk

"Unhelpful - hearing no better!"

I have now been three times with this set of hearing aids. Each time the machine "tweeks" my aids, but I find within 24 hours they are no better! Fine if you want to hear what is going on in another room!! I have phoned the Boston number I have (weekly for the past month, and got an answer phone) No one has got back to me, and things are deteriorating

This is not helping me at all. I do not know where to turn to. It seems no one listens to the answer phone!!

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Responses

Response from United Lincolnshire Hospitals NHS Trust 7 years ago
United Lincolnshire Hospitals NHS Trust

Submitted on 17/05/2016 at 13:27
Published on Care Opinion at 13:54

Dear Anonymous,

I am very sorry to hear that your hearing aids are no better after being re-tuned, if you could make contact with me I will arrange a full reassessment appointment for you.

We do not currently use an answer machine in our department so perhaps you have been put through to a wrong number. Please ring us on 01205 446478 and we will arrange an appointment for you.

Regards

Ann Hall, Trust Lead Audiologist.

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