"Operation being cancelled twice"

About: Raigmore Hospital

(as the patient),

I have had my operation cancelled due to "lack of beds" twice now I have waited for months over the time period for my operation but today it was cancelled for a second time. After waiting for several hours in a room I was told to go home. When I asked who I should complain to I was told to google it.

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Response from katherine sutton, Deputy Director of Operations, NHS Highland

Dear Macp71,

I am very sorry that your operation has been cancelled twice and that you have had such a poor experience.

I can be contacted on 01463 705087 should you wish to discuss directly with me.


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