"I attended this hospital for blood ..."

About: Queen Victoria Memorial Hospital (Herne Bay)

(as the patient),

What I liked

I attended this hospital for blood tests and xrays. The system for the blood test clinic is very good and the staff were all pleasant and helpful. I arrived early for the xrays and was seen promptly by friendly and helpful staff. I would definitely recommend this hospital to others :-)

What could be improved

Nothing!

Story from NHS Choices

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Responses

Response from Queen Victoria Memorial Hospital

Hello, Thanks for taking the time to tell us about your visit. We're pleased your experience was a positive one. Apologies that your review was not acknowledged in a timely manner. It is now the responsibility of our Customer Care Team to respond to reviews on NHS Choices and we do our best to ensure that responses are posted within 24 hours. We hope that you will continue to give us feedback on the services we offer in the future. Best wishes Customer Care Team Kent Community Health NHS Trust Tel: 0300 123 1807 Email: kcht.cct@nhs.net Website: www.kentcht.nhs.uk

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