"Fracture Clinic & Opthamology"

About: Scarborough General Hospital

Avoid this hospital.

Seen in fracture clinic on Tues 12 Apr 2016.

Clinic running approx 45 mins late - but no info tell patients this - had to ask nurse after my appointment time passed.

Saw "consultant" for approx 5 mins which included them dictating letter to my gp.

Didn't bring up my xray to go through this with me, very brusque attitude, told me I couldn't drive for four weeks, I explained that I live alone in a remote area with no public transport but they weren't prepared to see me sooner than 4 weeks.

Also when I said the co-codamol wasn't touching the pain they initially told me to take extra paracetamol.

Only corrected them self to recommend ibuprofen when I queried taking paracetamol with co-codamol.

Their diagnosis as per letter to my GP was acromioclaviclular joint dislocation grade 3.

Requested my follow up at York hospital.

Seen there on monday 9th May.

Appointment bang on time polite staff don't make you feel like you are an inconvenience. Consultant told me Scarborough diagnosis wrong, only level 2 and no dislocation, I could have driven after two weeks.

Usual shambolic, poor care at Scarborough, I only went there as it was emergency I have all other health problems dealt with at York.

Oh yes and just found out last month following first visit to York Opthalmology that I don't have the glaucoma diagnosed at Scarborough about 6 years ago.

I have thick corneas which causes inaccurate pressure readings when testing eye sight.

Been taking eye drops for years for problem I don't have.

Cheers again Scarborough hospital.

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Responses

Response from Scarborough General Hospital

Thank you very much for your posting.

Your comments have been passed to the teams concerned.

We are pleased that your visit to York Hospital was in the main very positive. We would like the opportunity to investigate the particular concerns you have raised relating to Scarborough Hospital. Please contact our Patient Advice & Liaison Service (PALS) on 01904 726262 or email pals@york.nhs.uk and they will be pleased to help.

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