"I did not like any part of the ..."

About: North Manchester General Hospital

(as the patient),

What I liked

I did not like any part of the help I received.

What could be improved

The staff could have done what they promised to do.

Anything else?

After a suicide attempt on 31 July 2009, I was referred to the Crisis Resolution Home Treatment Team (mental health) who help the patient only for a maximum of six weeks.

In the time I was involved with the CRHT Team, I was worried that after the short time I would be left alone again. At this I was told that I would be referred to another mental health support service for continued support after the CRHT Team had stopped to see me. On 25 August 2009, I was told that I would be referred to a local mental health support service. Unfortunately, the referral that was promised was never made by the CRHT Team. I have now been left for a further six months without mental health support and North Manchester General Hospital has made no efforts to put this right.

I now feel suicidal all over again.

I would not recommend mental health sufferers to go to North Manchester General Hospital for mental health treatment of any kind.

Story from NHS Choices

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Responses

Response from North Manchester General Hospital

I am sorry you feel you have been unsupported and are having these thoughts again. I would urge you to contact North Manchester General Hospital Accident and Emergency, where they will be able to support you.

Mental Health Services at North Manchester General Hospital are provided by Pennine Care Mental Health Trust, and I will pass your comments over to them