"A and E visit on 12th May"
About: The Royal Liverpool University Hospital The Royal Liverpool University Hospital Liverpool L7 8XP
Posted by Allie
I had to visit a and e today due to a leg injury. I was very impressed with the department - minor injuries on this visit. I was assessed very quickly and staff were very reassuring despite the department being very busy, often with difficult patients. I had the same nurse throughout my time there and they were very nice
I was sent for an X Ray very quickly and found my leg was broken. It was quickly put into a supportive boot and due to other disabilities I have I was seen by OT and physio. Again this was arranged so quickly, staff were very friendly and reassuring. They even came back to check on me before I went home. I left quite happy, despite the break and would recommend the hospital to anyone in my position.
The only negative would be the reception as you come in. I felt that there could have been more staff to cut down waiting and they could have been more reassuring, especially as they are the first point of contact for patients.
I would be very grateful if these comments could be passed on to the department, to thank them for making my experience a pleasant one.