"mentally ill not tolerated"

About: Sunderland Royal Hospital

I was at the a&e dept end of April 2015

one nurse( ironic to call someone a nurse who was so harsh)

told me i shouldnt ring for an ambulance for not being able to

sleep

it was evident i was very distressed but no accommodation was made for that

i would never pursposelly abuse the nhs

i suffer from one mental health disorder and a neurodevelopemental disorder.

so a warning!dont go to a&e at sunderland royal hospital for mental illness they dont care.

one paramedic was very kind and the auxiliary nurses are kind .

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Responses

Response from Sunderland Royal Hospital

We are sorry to hear of your experience and apologise for the distress this has caused you.

If you would like us to look into this further, could you please contact the Help and Advice Service using the contact details below:

Email: Helpandadviceservice@chsft.nhs.uk

Telephone: 0191 569 9855 or freephone 08005876513

Opening times: Monday – Friday 8 am – 5pm

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