"Outpatient visit to Clinic C. Jobsworthy"

The parking attendant told us we had to pay if we couldn't park in the allocated area for blue badges (which was full). Nice welcome ! Clinic C receptionist hardly looked up the entire time and was very rude. the nurse was friendly which was good. I had to change the address on my mother's notes and was told to do that elsewhere downstairs and then the receptionist downstairs told me it wasn't their job and I went back to be told again it was obviously my fault and it was too much trouble .

The actual clinical staff were friendly but the clerical staff terrible .