"Excellent hospital!"

About: Robert Jones & Agnes Hunt Orthopaedic Hospital

RJAH is truly an impressive and outstanding hospital.

My child has recently been referred to their paediatric department. My child used to be under the care of our local, big paediatric hospital but my child, who is a child with special needs, was repeatedly treated disgracefully and could not receive any respect or dignity from their staff. What a comparison! The staff in RJAH are so caring, capable, and professional and we truly felt their passion & determination to deliver the best possible patient care. My child felt his voice was heard, recognised and acknowledged without biased judgement or prejudice and he was treated with respect and dignity which he could never receive from his previous hospital. He loved RJAH staff and we were well informed of procedures/investigation/alternative options that he might need. The consultant was very experienced and knowledgeable in their specialised filed. Adding one thing, this hospital is squeaky clean, including toilets. Thank you so much for looking after my child and I can’t thank you anymore. Truly 5-star NHS hospital that I am very proud of.

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Responses

Response from Robert Jones & Agnes Hunt Orthopaedic Hospital

Thank you for taking the time to provide us with feedback regarding your recent experience at The Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust. It is always encouraging to hear of positive experiences patients have had here. We aim to provide high quality services for all our patients.