"operation appointment"

About: Castle Hill Hospital

7,30 appointment to have crt pacer fitted to be told on arrival that its been taken by some one else ,I have had no phone call or letter to tell me that this was or had happened .the problem is I have made all the arrangement's for work so now I am losing 4 weeks money and no way I can alter it and to be told they have no idea when this opp is going to happen , I don't think it is good enough

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Responses

Response from Castle Hill Hospital

Thank you for placing your posting on the NHS Choices website. We are sorry to read of your recent experience in Cardiology.

We will ensure your comments are shared with the Cardiology team.

In order to address the concerns you have raised, we would like to invite you to contact our Patient Advice & Liaison Service (PALS) on (01482) 623065 or email pals@hey.nhs.uk.

They will be able to take further details and advise accordingly.

Thank you once again for taking the time to provide us with your views on local NHS services.

Kind regards,

Patient Experience Department

Hull and East Yorkshire Hospitals NHS Trust.

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