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All staff on Ward 302 Royal Derby Hospital

Story from nhs.uk

"All staff on Ward 302 Royal Derby Hospital"

About: Royal Derby Hospital

My husband has just spent 7 weeks on Ward 302 suffering from terminal cancer.

His care was second to none and every effort was made to help him in every way both physically and mentally.

As his condition worsened as we knew it would he was moved to a private room where we as a family could visit at any time.

HIs nursing care was amazing offering him professional friendly dignified care of the very highest standard whilst also offering help advice a kind word and time for reassurance during their very busy schedule.

The standard of cleanliness could not be faulted and the friendliness and compassion of every single member of the nursing staff was unbelievable.

When we asked if we could move into my husbands room with him we were made comfortable with easy chairs bedding food and drink in a friendly reassuring atmosphere.

Even after my husband passed away the care went on giving us privacy help care numerous cups of tea and help with what we must do next.

I have never seen such care and dedication practised by such a large group of people all working together not just intermittently but continually day after day.

To all members of staff on Ward 302 you are amazing every one of you and we thank you most sincerely from the family of Michael Bale

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Responses

Response from Royal Derby Hospital 7 years ago
Royal Derby Hospital

Submitted on 12/05/2016 at 11:20
Published on nhs.uk on 13/05/2016 at 02:31

Hello

Thank you for your recent comments regarding the care your late husband received on Ward 302.

It was very good of you to take the trouble to write in at such a sad time.

Please accept my sincere condolences to you and your family on the very sad loss of your loved one, Mr Michael Bale.

I am very pleased to hear that Mr Bale was treated with kindness and compassion from all staff involved in his care.

This must have been very comforting for you and your family.

We have a staff recognition scheme called the Pride of Derby award within the Trust, which recognises staff who have gone that extra mile for their patients.

I will ensure that all staff on Ward 302 who looked after Mr Bale are nominated for the appropriate sections of this award.

Thank you again for your kind comments during this difficult time.

Patient Advice and Liaison Service (PALS).

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