"Receptionists at my G.P practice"
About: NHS Lothian NHS Lothian Edinburgh EH16 4SA
Posted by Corstorphine Resident (as ),
I think the receptionists are very unhelpful and very insensitive. Considering they work in a GP I would have thought they would be a bit understanding and show a little empathy.
On several occasions they question the severity, and have never given me an emergency appointment even in the case where I had then had to be referred to hospital for surgery.
I think it is disgraceful that a surgery has been operating with poor receptionists for this long considering the GP's and nurses have excellent customer care and the receptionists let the whole practice down.