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wonderful treatment

Story from nhs.uk

"wonderful treatment"

About: Basildon University Hospital

My referral took less than two weeks from visiting my GP. As would be expected I was very worried and nervous. The care and treatment I received from the Endoscopy department was wonderful. All the staff were so kind and did their best to reassure me. Especially the nurse who took my details on arriving. The doctor also made what isn't a pleasant experience much more bearable. thank you so much to all of you.

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Response from Basildon University Hospital 7 years ago
Basildon University Hospital

Submitted on 09/05/2016 at 13:20
Published on nhs.uk on 10/05/2016 at 02:30

Thank you for your feedback following your recent visit to the Endoscopy Department at Basildon Hospital.

We are always pleased when patients take the time to express their appreciation for the care and treatment they receive and were pleased to hear that your experience has been a positive one.

Your comments have been forwarded to the senior team who will ensure that all the staff in the Endoscopy Department are made aware of your kind words.

May we take this opporutnity to thank you once again and send you our very best wishes.

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