My 4 day old son unfortunately choked on his sick one morning. In much of a panic my husband and I tried to help him but he wasn't catching his breath. I phoned an ambulance where I was greeted with a very professional and compassionate call handler. She talked me through what we had to do and stayed on the phone with me until the ambulance arrived. Once the paramedics arrived they swiftly. attended to my son and we were taken to Hairmyres a&e department where all staff were excellent. They kept us informed what was happening and no question was too much them. The paramedic even came back before they left to see how my son was.
Every member of staff we dealt with today from. the call handler to the Drs in hairmyres are a credit to the NHS. In a very stressful and upsetting situation for us we were put at ease and reassured our son was going to be ok. We couldn't ask for a better service.
"Attending a&e with my 4 day old son"
About: Scottish Ambulance Service / Emergency Ambulance Scottish Ambulance Service Emergency Ambulance EH12 9EB University Hospital Hairmyres / Emergency Department University Hospital Hairmyres Emergency Department G75 8RG
Posted by lhan (as ),
Responses
See more responses from Pat O'Meara
See more responses from Lise Axford
See more responses from Pat O'Meara