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Cannot praise staff enough who cared for me

Posted By Handy265

"Cannot praise staff enough who cared for me"

About: Crosshouse Hospital / Maternity care

(as the patient),

Cannot praise staff enough who cared for me during a planned operation to have my second child. Especially the Anaesthetist who was looking after me. He was the most kindest person I have ever met. He made me feel so much more at ease. He constantly asked me how I was felling and really could not have done any more to help me. I will never forget this!

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 7 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 17/05/2016 at 11:58
Published on Care Opinion at 12:18

picture of Eunice Goodwin

Dear Handy265,

Congratulations on the birth of your new wee bundle of joy. it is great to hear you had a good experience with your Anaesthetist and your child's birth. The memory of child birth remains with you for ever so it is great when it is a good one such as you describe. As it happens, today is my daughter's birthday and I remember every detail (despite it being 31 years ago). Enjoy every minute, 31 years go by in a flash.

Thank you for sharing this with us and letting me share it with the team.

Best wishes,

Eunice

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