"MRI Heatherwood"

I was referred for an emergency MRI and received an appointment really quickly. It was a Saturday appointment and the secretary who booked the appointment gave clear instructions on to gain access etc. I was greeted by a RA. I was very anxious but they put me completely at ease and made me as comfortable as possible with a painful knee. I was informed the report could take a few weeks but they were reported very quickly and as such I'm seeing my consultant two weeks earlier than planned.

Story from NHS Choices

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Response from Heatherwood Hospital

Thanks for taking the time to leave your feedback - for some reason I've already seen and responded to your review!

We are really lucky to have a great team in radiology who go the extra mile every day to make sure our patients are as well informed and comfortable as possible.

I will share your comments with the team - feedback like yours makes it all worthwhile.

Thanks for thinking of us

Kind Regards

Claire Marshall

Head of Patient Experience

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