"no-one answers, replies to voicemails or..."

About: Queen Elizabeth I I Hospital (Welwyn Garden City)

NHS - save yourselves some money and get rid of this phone as no-one appears to be tasked with answering it. I was supposed to have a VEP organised in the first quarter of 2016 - not done, supposed to have it organised before my next consultant appointment - nothing done.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Queen Elizabeth I I Hospital

We're really sorry you've had these problems.

With the opening of the New QEII, all the numbers had to change - wonder if you've been trying the old 01707 numbers that no longer go anywhere - we've been trying to get the phone company to stop them ringing/have a recorded message to no avail.

If you email us with all your details at generalenquiries.enh-tr@nhs.net, we'll get this sorted for you as quickly as possible.

  • {{helpful}} of {{total()}} people think this response is helpful