"Thank you to the male doctor with the strawberry blond hair"

About: East Surrey Hospital / Accident and emergency

(as the patient),

I came to A & E in quite a lot of pain, the nurses and doctors were extremely kind, the doctor had a very zany sense of humour and that put my mind at ease.

I can quite simply say that this was a pleasant experience, as although I was in a lot of discomfort, the staff I met were so delightful and charming. Any apprehensions I had prior to attending A & E were quickly forgotten. Thank you, to the male doctor with the strawberry blond hair for making me laugh, humour is certainly a great form of distraction, and I felt very re-assured after my diagnoses.

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Response from Nicola Shopland, Divisional Chief Nurse for Medicine, Surrey and Sussex Healthcare NHS Trust

Dear Savannah

Thaks you so much for your positive feedback about the Emergency Department. I know the team will be delighted with your praise and I will share this with them.

I hope you are recovering from your attendance

kind regards

Nicola Shopland

Divisional Chief Nurse Medicine

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