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no appointment made serious delays

Story from nhs.uk

"no appointment made serious delays"

About: Royal Hallamshire Hospital

saw ent said would refer to upper gi - never happened despite doctor chasing them still never happened utterly appalling. go elsewhere terrible place, had other peoples dates for surgery sent to me, told things all normal when clearly they were not absolute shambles.

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Responses

Response from Deborah Hopkinson, Patient Experience Co-ordinator, Sheffield Teaching Hospitals NHS Foundation Trust 7 years ago
Deborah Hopkinson
Patient Experience Co-ordinator,
Sheffield Teaching Hospitals NHS Foundation Trust

Submitted on 20/05/2016 at 09:58
Published on Care Opinion at 10:17

I am so sorry to hear about your poor experience, these events that you have describe are clearly very upsetting. We would like to look into what has happend and to respond to you personally. Could you therefore provide more information to our Patient Services Team. The team can be contacted on telephone number 0114 271 2400 or by email: pst@sth.nhs.uk

Thank you.

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