Spent 8 hours yesterday in the ERI Day Care Centre. From the moment I entered the building I was collected and taken to the ward and bed introduced to the two nursing staff that would look after me. After changing into the requisite gown etc I had a few moments to review the ward and staff.
Everyone was engaged in some task and throughout the day they never stopped. I was quickly taken through to the lab and the laser procedure done. I never felt concern or nervous at any stage, the team from top to bottom explained every stage of the procedure as it went along. I was totally impressed by the care, curtesy and competence of everyone, especially Amy and Katheryn who looked after me. Well done the ERI especially the Day Care Team.
"Care in Day Care Centre"
About: Royal Infirmary of Edinburgh at Little France / General Medicine Royal Infirmary of Edinburgh at Little France General Medicine EH16 4SA
Posted by normform (as ),
Do you have a similar story to tell?
Tell your story & make a difference ››
Responses
See more responses from Jeannette Morrison