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SUPERB Gastroscopy

Posted By Miss AR

"SUPERB Gastroscopy"

About: St Mary's Hospital (Newport)

(as the patient),

I had a Gastroscopy (camera down throat into tummy) yesterday.

I had never been to hospital for anything in my life ever so this was a huge scary deal to me.

Unfortunately I suffered a panic attack as I arrived but the staff leapt into action and calmed me down like magic.

The procedure itself was in the end beyond easy. I was expecting something horrific but the throat spray numbed me perfectly and the sedation was like having had a few glasses of wine too many.

I felt no distress or discomfort during or after and it was over literally before I knew it.

The staff relaxed me so much and all my worry was for nothing.

I would give these people a pay rise if I could!

Afterwards I was given tea and biscuits and went home feeling very happy.

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Responses

Response from Vanessa Flower, Head of Patient Experience, Isle of Wight NHS Trust 7 years ago
Vanessa Flower
Head of Patient Experience,
Isle of Wight NHS Trust

Submitted on 06/05/2016 at 09:55
Published on Care Opinion at 12:09

picture of Vanessa Flower

Dear Miss AR

Thank you so much for taking the time to post this valuable and positive feedback about our Gastroscopy team. I will ensure this is shared with them.

I can imagine how scared you must have been, especially for your first time in hospital; I am glad that the staff managed to calm you down, and support you through this worrying time, and I hope that should you need our services in the future you will be less anxious.

Thank you once again for your feedback.

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