"I will always be grateful"

About: Lincoln County Hospital

I had a hysterectomy on the 11th April and I had been so worried about the aftercare after hearing so many negative things. However, from the moment I got onto the ward I was treated with total respect, dignity, compassion and care from all members of staff. The ward wasn't busy so that meant that staff never rushed my care or made me feel like I was wasting their time. From the cleaners to the doctors, they all made an effort to chat with me and their ability to have a sense of humour made a traumatic time (I was rushed back in via ambulance a day after discharge so actually spent 7 days there in total) much easier to deal with. Perhaps the facilities could do with some improvement and I would really have appreciated the privacy of having my own toilet but at the end of the day, it's a hospital not a hotel! They were short staffed at the weekend and I had to wait for a midwife to come up from their ward to give me my IV antibiotics which seemed a bit daft but that's not really the fault of the staff, more the system. I will always be grateful for the care I received at Lincoln and if I had to return to this ward for any reason, I wouldn't have any anxiety about it.

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Response from Chris Sharman, Patient Experience Support Officer, Patient Experience, United Lincolnshire Hospitals NHS Trust We have made a change

picture of Chris Sharman

Dear Kirsty,

Thank you for your sharing your positive feedback with us.

I am sorry that you had to wait for your antibiotics, this was due to unexpected sickness absence of a senior nursing staff member. The trust is addressing this by making sure I.V. medicine administration training is part of the preceptorship programme for all registered nurses.

We are hopefully this will help to eliminate this problem in the future.


Adewuyi Modupeola,

Ward sister

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