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Follow up appointment

Story from nhs.uk

"Follow up appointment"

About: Nuffield Hospital Oxford (the Manor)

I felt very upset & angry after my follow up appointment which I had been waiting for patiently, after several other tests. I found my notes had not even been read, appointment was very rushed, I also had to remind them I had an ultrasound & something was wrong, this was not looked into? Oh and I didn't go about my weight but that seemed to be a real issue even thou I'm not classed as overweight even by my GP! I'm very saddened by this attitude & disrespectful manner I was treated in.

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Responses

Response from Nuffield Hospital Oxford (the Manor) 7 years ago
Nuffield Hospital Oxford (the Manor)

Submitted on 04/05/2016 at 14:02
Published on nhs.uk on 05/05/2016 at 02:30

“We value your feedback, we strive to give our patients the highest standard of care, and will use your feedback to make change to our practice. I apologise for the tardiness of our administrative support. In order to investigate fully it would be helpful to have more detail in respect of the problems you experienced. If you were able to write to me with further detail it would enable me to investigate the problems you experienced in detail."

Louise Sullivan

Hospital Director, Oxford Hospital ‘The Manor’

Beech Road, Headington, Oxford OX3 7RP

Tel: 01865 30 7641

Mob: 07887967142

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